This Backoffice walkthrough video provides a high level overview of Backoffice configuration, product catalog, and admin training within both Dutchie POS and Dutchie E-Commerce. After watching this walkthrough, navigate to the Growing Together: Implementation Overview video tutorial to get a deeper and step-by-step understanding of the processes covered in the Backoffice training. Once you have watched both trainings, test your knowledge by:
- Setting up and verifying taxes
- Setting up and verifying purchase limits
- Building strains, vendors, brands, categories
- Building product catalog (or build data import sheet, if applicable)
- For BC Canadian Operators: All cannabis products need a regulatory category assigned to them at the catalog level in Dutchie as this is the field that ties into your Non-Medical BC Compliance Report.
- Verifying location settings
- (If Applicable) Building pricing tiers
If you are watching this video while working through your implementation, please ensure you’ve submitted the Configuration Checklist and your Implementation Strategist has confirmed your configuration is complete.
Contact your Implementation Strategist if you have questions. If you are a live customer, please review the related Help Center articles or reach out to Dutchie support for more assistance.
Action Required!
In order to proceed as planned with your upcoming training session on Inventory Functions, it is necessary to create the following: taxes, purchase limits, vendors, categories, at least two catalog entries, and at least one new user account.
Failure to create these items will result in the rescheduling of Training 2: Inventory Functions.
Dutchie POS & E-Commerce Backoffice Walkthrough
0:04 Login to Backoffice
1:41 Search Bar
2:23 Account
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- Change basic account settings
2:50 Location
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3:18 Users
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3:46 User Group Permission Overview Report
5:13 Devices
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5:59 Receipts
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6:23 Rooms
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6:42 Labels
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7:02 Taxes and Compliance
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7:52 Fees and Donations
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8:14 Integrations
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8:29 Time Clock
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8:43 Traceability
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9:06 Delivery
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9:19 Marketing
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9:54 Registers
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10:20 Customers
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11:16 Reports
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11:53 Products
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15:38 Strains, Brands and Vendors
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16:15 Catalog
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- View and filter Catalog list
- Add products to Catalog
- Manage Catalog bulk actions
- Manage products in Catalog
- Product Catalog FAQs
21:31 Location Details
21:56 Online Details
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22:38 Login to E-Commerce
22:50 E-Commerce: SEO
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Dutchie E-Commerce SEO: frequently asked questions
24:03 E-Commerce: Integrations
24:44 E-Commerce: Quantity Thresholds
Help center articles
Set quantity thresholds with Dutchie E-Commerce
25:03 E-Commerce: Discount Sync
Help center articles
Dutchie POS | Dutchie E-Commerce - Sync discounts from Dutchie POS
25:38 E-Commerce: Store Info
26:13 Item Lifecycle Journey
27:57 Inventory Receiving
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29:17 Placing an Order on E-Commerce
29:47 E-Commerce: Enable Auto Confirm
30:22 Ringing Out Order on POS
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31:01 Closing Cash Drawer
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